Bella Gaia, meaning "Beautiful Earth," blends a passion for travel with the wisdom and trends from global spa experiences, bringing the world's beauty to you. Our Hydration Head Spa packages are inspired by airline tickets, inviting you to embark on a luxurious relaxation journey. Choose from our six different packages and unlock exclusive savings by joining our membership or exploring our Facebook or Instagram page @bellagaiaus for coupons and more: Premium Class (60 min) for $95 (Membership $76) Business Class (90 min) for $135 (Membership $108) First Class (120 min) for $180 (Membership $144) Duo Voyage (120 min x 2) for $324 (Membership $306) Embark on a beautiful journey of relaxation and rejuvenation with Bella Gaia.

We have four levels of membership tailored to meet your needs. Adding a membership to your account will automatically save you 20% off all head spa services. It's a great way to save money and enjoy the head spa experience. Here are the details of each membership level: Silver Level - $59/month: 20% discount on head spa services. 15% discount on all products. $59 monthly credit for services or products. Unused credits roll over for up to 6 months. 6 months membership commitment. Gold Level - $119/month: 20% discount on head spa services. 15% discount on all products. 15% discount on all other services. $119 monthly credit for services or products. Unused credits roll over for up to 6 months. No commitment, cancel anytime after 2 months Platinum Level - $399/month: Unlimited head spa appointments for the Platinum member only (not transferable). 20% discount on all products. 20% discount on all other services. 20% off head spa bookings for family and friends (applicable only when booked by the Platinum member). No monthly commitment, cancel anytime. These memberships are designed to provide you with significant savings and exclusive benefits, enhancing your head spa experience at Bella Gaia. Choose the level that best fits your needs and start enjoying the perks today!

Our Hydration Head Spa treatments offer flexibility to accommodate various schedules and preferences. The duration of the treatment depends on the package or customization options chosen: 60min Premium Economy Class $95: This package includes a hair wash, head massage, mini facial, hair and facial steam, and more. 90 min Business Class $135: This package is suitable for people with long hair. Focuses more on hair, facial treatments and includes 15 minutes of light therapy. 120 min First Class $180: Indulge in a luxurious 24K Gold pampering experience. This package includes, special hair treatments, a head-to-toe experience, 24K Gold mini facial, mask, and light therapy. 120 min Duo Voyage $324: Perfect for couples/friend. (or Select 2 First Class packages) Customization Options: Customize your treatment by adding specific services as add-ons when booking your appointment. Whether you desire extra time for a facial, massage, waxing, or wish to indulge in a cheese plate or bottle of champagne, we are here to accommodate your preferences. ​ Booking and Availability: Please note that we only work by appointment, availability may vary, as we operate in a small suite with limited technicians (2 at a time). We hightly recommend booking in advance to secure your preferred time slot and additional services. ​ Your Preferences Matter: If you have any specific preferences or requests, please don't hesitate to inform us during the booking process or upon arrival at the spa. We are committed to ensuring you have a memorable and enjoyable spa experience tailored to your needs. We look forward to welcoming you to our Hydration Head Spa for a truly relaxing and rejuvenating experience.

Hydration Head Spa treatments offer numerous benefits, including: Deep hydration for the scalp and hair. Improved blood circulation to the scalp. Stress relief and relaxation. Enhanced mental clarity and focus. Improved hair texture and shine. Promotion of overall well-being.

Prepare to unwind in a serene environment as our skilled technicians apply hydrating treatments to your scalp and hair. Depending on the package you choose, you may also indulge in additional services like facial massages, mini facial masks, and hand and foot Shiatsu. To ensure your comfort, we provide clean robes that are suitable for sizes up to 3XL. These robes are meticulously cared for and washed after each use, reflecting our commitment to hygiene. While we strive to provide a comfortable experience, we understand that individual preferences vary. If you prefer, you're welcome to wear your own accessible clothing instead of our robe. Prior to booking your session, we encourage you to review our booking policy to ensure we're aligned with your expectations. If you have any lingering questions or uncertainties, please don't hesitate to contact us by calling or texting 713.909.9803. We're here to assist you and ensure your experience with us is both enjoyable and relaxing.

Thank you for choosing Bella Gaia for your hydration spa service. Please review our policies and reminders below: Booking Deposit: A deposit of $20 is required to secure your appointment slot. Cancellation and Rescheduling: 24 hours before your appointment: Cancellation: Your deposit will be refunded, minus the credit card fee. Rescheduling: Your deposit will be transferred to the new appointment up to 2 times. Less than 24 hours before your appointment: Cancellation or rescheduling: The deposit is non-refundable. Timing: Please text 713.909.9803 if running late. There's a 5-minute grace period for appointments. Punctuality is critical. After 5 minutes, the service time will be deducted from your original appointment duration. After 20 minutes late, your appointment will be canceled without a refund. If our staff's schedule permits, you may extend the appointment time with either no fee or by paying an additional fee, as agreed with the staff. Please communicate with our staff when booking if you have a tight schedule that requires you to leave the salon on time after the service is done. Upon Arrival: Please message 713.909.9803 to notify us of your arrival. We'll inform you when to proceed to the room and respect ongoing sessions and cleaning of the room. Attire: Comfortable one-size-fits-up-to-3XL robes are provided for your session. If you prefer not to change, wear loose, accessible clothing for neck, shoulder, hand, and feet reflexology. Arriving without makeup is advised, but it's acceptable if you're wearing it. We'll assist with makeup removal during your facial care. Blow Dry Services: Only licensed hair stylists can perform blow dry services. While we don't offer blow dry services, we're happy to provide a 10-minute self-blow drying session. If you need further assistance with drying your hair, feel free to ask at no extra charge. Etiquette: Keep your phone on silent mode for a relaxing experience. We don't offer on-site daycare but suggest contacting neighboring businesses for childcare arrangements. Ensure your children's behavior is considerate of other customers. Pets are not allowed in the spa area for hygiene reasons. Smoking is strictly prohibited in the lobby and inside the suite Outdoor smoking in the parking lot is tolerated for those who wish to smoke. Special Requirements and Health Conditions: Inform us of any concerns, allergies, or special requirements. Notify us of any health conditions, injuries, or recent surgeries that may affect your treatment. Payment: Cash, Venmo, Zelle, and Credit Card payments are accepted. There's no tax for head spa services, only on massage packages. Tips are appreciated but not obligatory. Cancellation by Bella Gaia: We reserve the right to cancel or refuse any service that could affect the well-being of our staff or customers. Thank you for your understanding and cooperation. If you have any questions or concerns, please contact us. We look forward to serving you at Bella Gaia!

Bella Gaïa is our brand, inspired by the Italian word for beauty, "Bella," and the nurturing force of "Gaïa," the Goddess of Earth. It signifies our belief and focus on beauty in harmony with the Earth. Our spa embodies eco-friendly, vegan-friendly, and cruelty-free principles. Hydration Head Spa is a specialized spa service popular in Asia (Korea, Japan, Vietnam, etc.) focused on providing hydration treatments and relaxation techniques tailored specifically for the head and scalp. At Bella Gaïa, we enhance this experience by incorporating mini facial masks, facial care services, and hand and foot Reflexology , offering a comprehensive relaxation experience that helps relieve stress and anxiety.

Yes, We welcome individuals of all genders, including men, women, members of the LGBT community, and individuals of all religious backgrounds, to our hydration head spa. There are no restrictions on who can or cannot enjoy our services. However, we recommend consulting with our spa professionals if you have any specific scalp or skin conditions or if you're pregnant, to ensure that the treatment is safe and tailored to your needs.

We truly appreciate your interest in our hydration head spa services. But We work by appointment only. To ensure we can serve you promptly, please text us at 713-909-9803 before heading to our spa. This allows us to check for availability and prepare for your visit accordingly. Alternatively, you can check our real-time availability and schedule last-minute appointments through our website booking portal: Bella Gaia Spa Booking. We want to ensure your time is valued, and we don't want you to make a wasted trip if there are no available staff members to assist you. Thank you for your understanding, and we eagerly anticipate providing you with a rejuvenating spa experience.

Yes, we welcome individuals of all genders, including men, women, members of the LGBT community, and individuals of all religious backgrounds, to our hydration head spa. There are no restrictions on who can or cannot enjoy our services. Please be aware that while we strive to offer a private and tranquil experience, our suite has limited space, and it's possible that there may be other customers in the same room during your session. We have three hair wash beds available to accommodate multiple clients simultaneously. However, if you prefer to have the room to yourself for personal reasons, we can accommodate this request with an extra fee of $30, which includes an upgraded package. Please inform us ahead of time, and we'll ensure to arrange a private session for you. Your comfort and satisfaction are our priorities.

While we primarily serve adults, we do offer services for children on a case-by-case basis with adult supervision throughout. We believe in the importance of self-care for all ages. Feel free to inquire about specific services for children, and we'll be happy to discuss options.

Our Hydration Head Spa offers a rejuvenating experience similar to visiting a massage or yoga studio, or even a therapy session with a psychologist, designed to help clear your mind and revitalize your scalp and hair. Each individual has unique needs, and our spa treatment includes a Body Healing work : scalp, head, neck, hand and feet, facial care services, mask application, hair wash, shampooing, conditioning, and hair mask. We believe in maintaining a balanced approach to hair and skin care. Washing your hair or exfoliating your face every day can strip away essential oils and nutrients, potentially causing harm rather than benefit. Therefore, we recommend a minimum interval of at least 4 days between Hydration Head Spa sessions. However, many of our clients find that scheduling a session every 2 weeks strikes the perfect balance for relaxation and maintaining scalp and hair health. Ultimately, the ideal frequency of treatments depends on various factors such as your hair type, scalp condition, lifestyle, and budget. We understand that everyone's financial situation is different, and our spa professionals can work with you to create a treatment schedule that not only meets your hair and scalp needs but also fits within your budget constraints. We encourage you to consult with our team to find the best plan tailored to your specific needs and preferences

Yes, you can certainly enjoy our Hydration Head Spa treatment while pregnant. However, we do advise against using the Shiatsu massage bed during your session, as it may provide too strong or intense sensations. All other beds for hair washing are safe and suitable for pregnant women. You will lay completely in the back.If that is something you are unable to do then we recommended you to reschedule after delivery. In fact, we highly recommend Hydration Head Spa treatments for expecting mothers due to the numerous benefits they offer. Pregnancy can sometimes make standing for long periods challenging, particularly in the shower while washing hair. Our Hydration Head Spa beds are designed to provide maximum comfort, resembling a bed-like experience. Additionally, upon request, we can provide a heated backrest to enhance your relaxation during the treatment. The Hydration Head Spa treatment offers relaxation, hydration, and a clear mind, all of which can be especially beneficial during pregnancy. However, if you have any specific concerns or medical conditions, we recommend consulting with your healthcare provider before scheduling your appointment. Our spa professionals will also be happy to accommodate any special requests or modifications to ensure your comfort and safety during your session.

Using a heated backrest during a Hydration Head Spa treatment can provide additional comfort and relaxation for pregnant women. However, it's essential to consider individual preferences and sensitivities, as some expectant mothers may find heat uncomfortable or prefer to avoid it during pregnancy. Here are some points to consider: Comfort: Many pregnant women experience backaches or discomfort, especially in the later stages of pregnancy. The gentle warmth from a heated backrest can help alleviate tension and provide relief during the treatment. Relaxation: Heat therapy is known for its relaxing effects on muscles and can contribute to a more soothing and enjoyable spa experience. This can be particularly beneficial for pregnant women who may be experiencing stress or discomfort. Safety: It's important to ensure that the heat level is comfortable and not too intense. Pregnant women should avoid prolonged exposure to high heat, as it may elevate body temperature, which can be potentially harmful to the fetus. Consultation: We recommend consulting with your healthcare provider before using a heated backrest during a Hydration Head Spa trea tment, especially if you have any concerns or medical conditions related to pregnancy. Your healthcare provider can provide personalized guidance based on your individual health status and pregnancy. After having a baby, the use of a back heater should be approached with caution. While some women may find heat therapy beneficial for postpartum muscle soreness or tension, it's crucial to consider factors such as breastfeeding, healing from delivery, and overall health. Consulting with your healthcare provider postpartum is essential to determine if using a back heater is suitable for you. They can consider factors such as your recovery progress, any ongoing medical conditions, and whether heat therapy could interfere with breastfeeding or other aspects of postpartum care. Ultimately, the decision to use a back heater postpartum should be based on personalized medical advice. If you have any concerns or questions, please consult with your healthcare provider for guidance tailored to your individual needs and circumstances.

While facial massages are generally safe during pregnancy, there are some considerations to keep in mind to ensure your comfort and safety: Pressure: Ensure that the massage therapist uses gentle pressure, especially around the jawline, temples, and sinus areas. Avoiding deep tissue massage techniques is advisable during pregnancy. Positioning: Opt for a comfortable reclined or semi-reclined position during the facial massage to avoid putting pressure on your abdomen. Avoid Certain Acupressure Points: Some acupressure points on the face and neck are believed to stimulate uterine contractions. It's essential to inform your massage therapist that you're pregnant so they can avoid these points. Consultation: If you have any concerns or complications with your pregnancy, it's advisable to consult with your healthcare provider before getting a facial massage. Hydration: Ensure you stay hydrated before and after the massage, as pregnancy can increase your body's need for fluids. Always communicate openly with your massage therapist about your pregnancy and any discomfort or concerns you may have. They can adjust the massage techniques and positioning accordingly to ensure a safe and enjoyable experience. If you have any doubts or reservations, it's best to consult with your healthcare provider before proceeding with the treatment.

Yes, you are welcome to bring a friend with you to our spa. However, please note the following guidelines: Your friend must remain in the lobby area, which is located right in front of our suite, or they can relax on our patio. Unfortunately, our suite consists of only two rooms combined, and it is not large enough to accommodate additional guests inside the treatment room. Additionally, we may have other customers receiving treatments at the same time, and we want to respect their privacy. If you require your companion to stay inside the treatment room with you for personal reasons (such as blogging purposes or if they have special needs), please inform us in advance. We will do our best to accommodate your request and clear our schedule to ensure your privacy and comfort during the treatment. We appreciate your understanding and cooperation in maintaining a relaxing and respectful environment for all our customers. If you have any further questions or concerns, please feel free to reach out to us. We look forward to providing you with a wonderful spa experience.

Certainly! You and your friend can both enjoy a head spa at the same time. You can book two sessions simultaneously, each with dedicated staff members attending to you and your friend. Simply select your preferred date and time. If you encounter any availability issues or find the booking process complex, please reach out to us at 713.909.9803 via text, and we'll assist you in manually booking your session.

To secure your Hydration Head Spa treatment, we offer several convenient options. You can easily book your session through our website at https://www.bellagaia.us/book-online. Here, you can select your desired service from our menu, choose your preferred staff member, and pick a date and time that suits your schedule. In case your preferred staff member is unavailable, you can easily choose another available option. A deposit of $20 will be required for booking through our secure payment portal. You can use a credit card or opt for PayPal as your preferred payment method. If you prefer a more personalized booking process, have specific requests, or need more information, please feel free to reach out to us directly at 713.909.9803 (Bella Gaia). Once we receive your deposit via Venmo or Zelle using the same number, we will manually process your booking. Please note that during our sessions, we prioritize the privacy of our clients, which may result in us not being readily available to answer phone calls. Therefore, we highly recommend sending a text message with your name, preferred appointment details, and desired package. Rest assured, we'll respond promptly once our ongoing appointments conclude, ensuring a smooth and seamless start to your relaxation journey with a simple reservation process.

Preparing for your Hydration Head Spa treatment is simple and stress-free. Here are a few things to keep in mind: Attire:We provide comfortable robes for you to wear during your session. However, if you prefer not to change, we recommend wearing loose, comfortable clothing that allows easy access to your head and neck area. Water Protection: While we strive to keep you dry during your treatment, in the event that water gets onto your clothes, rest assured we will do our best to assist you in drying them. Allergies and Concerns: Please inform us of any allergies or specific concerns you may have before your session. Your safety and comfort are our top priorities, and we want to ensure your experience is enjoyable and worry-free. Refreshments: We offer complimentary tea and water before and after your session, so you don't need to bring your own beverages. Sit back, relax, and let us take care of your hydration needs. Preparing for your Hydration Head Spa treatment is as easy as that. Just arrive with an open mind and let us handle the rest. We look forward to providing you with a relaxing and rejuvenating experience.

We kindly request that you provide at least 24 hours' notice for any cancellations or rescheduling of your appointment. Here's how our policy works: If you cancel your appointment with at least 24 hours' notice: Your deposit will be refunded, minus the credit card fee if applicable. Alternatively, you can choose to reschedule, and your deposit will be transferred to the new appointment. This option is available up to 2 times. If you cancel or reschedule with less than 24 hours' notice: The deposit becomes non-refundable. We appreciate your understanding and cooperation with our booking policies, as they help us ensure a smooth and efficient experience for all our clients.

While we encourage our guests to fully immerse themselves in the relaxation experience without distractions, we understand the desire to capture memories. Therefore, we kindly ask that you refrain from using your phone during the session to fully enjoy the experience. ​ However, if you wish to take photos or record parts of your session, we're happy to assist you with that. Please ensure that all phones are set to silent mode to maintain a tranquil environment for all guests. If you have any specific requests regarding capturing moments during your session, please feel free to let us know, and we'll be happy to accommodate you.

Absolutely! We completely understand the importance of clear communication and ensuring your mom's comfort during her Hydration Head Spa session. You're more than welcome to accompany her at the beginning when she enters the room to ensure she feels settled and comfortable. Rest assured, once the session begins, our skilled staff will take over and handle everything else. We'll ensure that your mom feels relaxed and enjoys her experience to the fullest extent. Your mom's well-being and satisfaction are our top priorities.

Unfortunately, body massage is not included in our head spa package. However, our head spa package offers comprehensive body healing work, including reflexology for the head and neck, shower services, hand and feet treatments, along with a hair wash using shampoo and conditioner, facial steamer, facial care mask, and Gua Sha. Please note that to perform a full-body massage in Texas, a massage therapy license is required. We do have a licensed massage therapist available by appointment. You can select the 1-hour Body Massage package on our website and then add the head spa package, or simply reach out to us via text for personalized package options tailored to your needs. We're here to ensure you have a relaxing and rejuvenating experience with us.

Unfortunately, we don't provide haircuts. However, there's a fantastic hair salon located next to us that specializes in men's haircuts. You can find them on Instagram at g2barberstudio. To schedule an appointment for a haircut, please visit https://g2-barber-studio.square.site/

While we're not a traditional hair salon, we offer specialized hydration head spa services inspired by the Asian trend, which has gained popularity in California, New York. Our dedicated staff has undergone extensive training in Seoul (Korea), and Saigon (Vietnam), graduating from the esteemed Seoul Academy for Hair Therapy. Our unique technique focuses on scalp stimulation to relieve tension, stimulate collagen production, and promote hair growth. In addition to our scalp treatments, we provide a rejuvenating hair wash using carefully selected shampoos. We also offer soothing mini facial care and hand-feet reflexology to enhance your overall relaxation experience. We're excited to introduce our special Stars Package, which includes a 30-minute trial session and options for 1-hour, 1.5-hour, and 2-hour sessions. Throughout March, enjoy a generous 20% discount on our services. For more insights into our offerings, check out our engaging short videos on TikTok, Instagram, or Facebook under the handle @bellagaiaus. We look forward to welcoming you to Bella Gaia for a refreshing and rejuvenating experience.

Oh, no worries at all! Our "Class" on the menu is just a fun name we use, inspired by airline tickets. It's like you're about to embark on a luxurious journey with us! I come from a background in the airline industry, so this theme holds a special place in my heart. When you come in for our hydration head spa session, it's all about taking you on a delightful trip, especially to Asia where the head spa concept originated. We've blended in elements from France, Korea, Italy, Greece - you name it! Our goal is to give you a fusion experience that not only pampers your hair but also lets you unwind and escape from the daily grind. And don't worry, you won't be taking any hard classes here - just sit back, relax, and enjoy the pampering! But hey, if you ever change your mind and want to join a real Training Class, we'll have that option available soon too! So, whether you're here for a relaxing getaway or a fun learning experience, Bella Gaia has something special for you!

Absolutely, you are more than welcome to bring your own shampoo and beauty products if you have sensitivities to other products. We want to ensure that your experience with us is comfortable and tailored to your needs. However, it's important to note that while we accommodate your personal products, we kindly ask you to understand that Bella Gaia, Hydration Head Spa, cannot assume responsibility for any reactions or issues that may arise from the use of your own products. Your safety and satisfaction are our top priorities, and we appreciate your understanding in this matter

Depending on the package you choose, certain complimentary items such as masks, champagne, and dessert are included. These amenities are part of our First Class package, which offers a 2-hour session. If you prefer not to have these items, you can opt for a different package like the Bella Gaia or Business Class, both of which offer a 1-hour 30-minute session just before the First Class package. We're excited to share that all these amenities, including the mask, champagne, and dessert, are provided at no extra cost as part of our service. While we don't offer discounts for opting out of these complimentary offerings, we're more than happy to provide alternative services or additional amenities based on your preferences and needs, if you choose to keep the 2-hour First Class package. Our goal is to ensure that your experience with us is tailored to your liking, and we are committed to accommodating your requests to the best of our ability. Please let us know how we can make your visit with us even more enjoyable!

At our salon, we prioritize strict cleanliness and hygiene standards to provide a safe environment for our clients. We utilize medical-grade disinfectants and have dedicated sets of clothing, gua sha tools, brushes, jade tools, and combs for each service. Additionally, we ensure thorough cleaning and disinfection of each stool and equipment after every service, including the hair wash bed, sink, and floor. ​ Furthermore, we conduct deep cleaning sessions before closing and double-check our cleaning procedures upon opening. Our commitment to cleanliness extends to regularly washing and changing bed sheets and blankets. To maintain a pristine environment, we kindly ask most of our customers to remove their shoes in our treatment rooms and provide them with special slippers for indoor use. This attention to detail ensures that our salon remains a clean and welcoming space where you can relax and enjoy your experience with peace of mind.

You can easily leave a review for us by typing our name into the Google search bar. You'll find our business listing, where you can leave your feedback. Alternatively, you can use this direct link: Leave a Review. We greatly appreciate your feedback and look forward to hearing about your experience!

Absolutely. In our business and first-class packages, light therapy is provided as a complimentary feature. However, for other packages, you have the flexibility to include or exclude light therapy and substitute it with another option based on your preferences. Our goal is to meet the unique needs and requests of our customers. While we may offer recommendations, the final decision always rests with you, and we fully respect that. Regarding our light therapy offerings, we primarily utilize Red light therapy, which stimulates skin cells and enhances collagen production, resulting in firmer and smoother skin texture. Additionally, Blue light therapy is ideal for sensitive skin and helps reduce acne. Green light therapy focuses on anti-aging benefits, while Purple light therapy aids in cell regeneration and renewal. ​ For optimal results, we recommend using light therapy for 15-30 minutes, 3-4 times per week, whether at home or during your visit here. You also have the option to combine light therapy with our Shiatsu automatic massage, which targets your back, hands, and feet, providing a relaxing experience while benefiting from light therapy.

Unfortunately, our head spa package does not include a back massage or any type of traditional massage. Instead, it focuses on a gentle and relaxing experience that includes neck, shoulder, arm, hand, and leg rubbing with lotions like aloe vera and collagen. We tailor the pressure to your preference to ensure maximum comfort. However, we do offer a side massage therapy service through a contractor who works by appointment only. If you wish to get a body massage, we can book an appointment for you. We recommend scheduling a 1-hour body massage before enjoying a 1-hour or 1.5-hour head spa session. This order is advisable to prevent your hair from getting wet and cold during the massage. Our online booking system is exclusively for head spa services. If you would like to add any other services, please reach out to us directly so we can ensure our staff and room availability for you.

A back facial is a spa treatment specifically designed for the back, similar to a regular facial. It involves deep cleansing, exfoliation, extractions (if necessary), and moisturizing to address skin concerns like acne, dryness, and clogged pores on your back. The treatment typically includes a relaxing massage and the application of specialized masks and serums to leave your skin smooth, hydrated, and rejuvenated. We also use a facial steam to open the pores and refresh the back during the deep cleaning or mask application process. A back facial is an excellent way to care for the often-neglected skin on your back, improving its overall health and appearance. It's perfect for getting ready for pool time or wearing an open-back dress.

We operate by appointment only from Monday to Sunday, typically from 10 am to 7 pm, with some flexibility for early or late appointments based on customer needs. Walk-ins are not accepted. For same-day availability, please text 713.909.9803 before coming. To avoid wait times, we strongly recommend booking in advance, especially for weekends, as our head spa services are very popular. When we are in session, we may not be able to answer calls immediately. Texting or leaving a message is preferred. Booking ahead guarantees your spot, and you can change or cancel your appointment up to 24 hours in advance to ensure flexibility

Yes, of course! The video is just an example of what we do here. We customize our head spa steps and services according to each customer's preferences. We always communicate with you to ensure you are comfortable, asking about your pressure preference, water temperature (hot, warm, or cold), and whether the steam is too close for your liking. Regarding water on your eyes, mouth, and ears, our staff are well-trained and understand how unpleasant it can be. When deep cleaning, exfoliating, and performing facials, we are gentle around these areas. When washing your hair on the sides, we cover your ears with one hand to prevent water from getting in. If you need extra caution, we can provide cotton balls for your ears. As for the video showing water running over the eyes and neck, we typically do not do this unless requested. While some customers find these areas refreshing, others find it annoying when water runs onto their clothes and blankets. Please feel free to communicate with us and provide feedback during your session. We want you to feel as peaceful and comfortable as possible.